Seagate IronWolf Pro, 12 TB, Enterprise NAS Internal HDD –CMR 3.5 Inch, SATA 6 Gb/s, 7,200 RPM, 256 MB Cache for RAID Network Attached Storage (ST12000NT001)
Original price was: $219.95.$12.99Current price is: $12.99.
IronWolf® Pro drives are engineered to deliver 24×7 performance, reliability, and dependability in multi-bay, multi-user commercial and enterprise RAID storage solutions. Built tough with conventional magnetic recording (CMR) technology, rotational vibration sensors, and AgileArray™ firmware for consistent, best-in-class performance and total cost of ownership (TCO). Peace of mind with five-year limited warranty, complimentary three-year Rescue Data Recovery Services, and IronWolf Health Management.
High Performance: All-CMR (conventional magnetic recording) portfolio enables consistent, industry-leading 24×7 performance allowing users to access data anytime, anywhere
Class-Leading Dependability: Up to 550TB/year workload rating, 2.5M hours MTBF, and 5-year limited warranty for unparalleled total cost of ownership (TCO)
Peace of Mind with Data Recovery: Complimentary 3 year Rescue Data Recovery Services for a hassle-free, zero-cost data recovery experience
IronWolf Health Management: Helps protect data with prevention, intervention, and recovery recommendations to ensure peak system health
Optimized for NAS: AgileArray with dual-plane balancing, time-limited error recovery (TLER), and rotational vibration (RV) sensors to deliver top RAID performance in multi-bay environments
7 reviews for Seagate IronWolf Pro, 12 TB, Enterprise NAS Internal HDD –CMR 3.5 Inch, SATA 6 Gb/s, 7,200 RPM, 256 MB Cache for RAID Network Attached Storage (ST12000NT001)
Fast, Reliable, and Convenient
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Sean F. –
Replacements from Seagate can take forever
I ordered two of these drives (ST12000NT001). They work very well and are very quiet in a be quiet 802. They do not have the 5-second click that I read WD Black drives have.Unfortunately, one of them died (post-return date). I have spent many hours working with Seagate to get a replacement drive. They have kept trying to send me an IronWolf (non-Pro) drive (ST12000VN0008). I received the first drive and was ready to send it back, but they tried to send another non-Pro drive.Apparently, they are out of stock, so their system wants to downgrade my drive. I even mentioned that Amazon has them in stock if they want to buy one for me. :)It is a great drive when it works, but the return system is rather lacking which can play into the decision to purchase future drives. The people I have spoken with via the support bot have been very nice. The down side is that the system wants to give me a lesser model. If you need to return yours, watch carefully on what the replacement is.Report Card (if Amazon allowed split scores):- Drive: A (when it works)- Support staff: A (very polite and helpful but a bit uninformed by Seagate on how to handle odd cases)- Support system: F (Seagate *really* needs to fix its process, so the correct drive is sent in the first place)Update (2024/2/29): Seagate still cannot find a replacement IronWolf Pro drive to send me. I have spent hours on chat with different people. The last two times I contacted Seagate, I have received the “check back in 48 business hours” after being in a chat for more than two hours. The killer is that they have that unit available on their own website for sale. I have given the support people high ratings each time, yet the “Would you recommend Seagate?” question keeps dropping. I am now dropping my rating here from three to two stars.Update (2024/4/1): It continues. Seagate sent me another incorrect drive. I am currently speaking with support. The best they can do is find an NE001 model even though they have the NT001 models in stock at Amazon and Seagate. They say they can only provide Factory Certified and not new drives under warranty. However, they had plenty of time to refurbish the drive I sent them. I know they cannot just send me back the same drive, but I am very frustrated. Knocking the review down to one star. I doubt I will buy another Seagate drive at this point. It is too much hassle.Update (2024/6/19): A bunch more back and forth has happened. I received another incorrect drive. There was confusion on the status of my RMA. Some thought it was finished probably due to how long the information in the ticket was. Finally, I got in touch with a support person that was able to find the right group above her to handle it. They told me, via her, to keep the incorrect drive, and they would send a new drive. Well, it was another refurbished drive, which is what I expected at the beginning of this, yet it was the correct drive. Checking the warranty on the drive showed it to be only a few months, so I had to contact support again to rectify it. At first, they bumped it to three years. He had me check their site to verify it was correct but was quick to fix it to five years. Seagate should make their own drives easier to differentiate if even their own support can be confused. My head hurts. :)At long last, I have the correct replacement drive. It only took 4 months. Ugh!Update (2024/7/5): Three weeks. That is how long the replacement drive lasted before it crashed.Update (2024/7/30): Not as much difficulty this time, although spent hours on it, another replacement drive is on its way.Update (2024/8/5): The replacement drive was DOA. Of course.
Glen Adams –
Terrible Customer Support
The drives themselves are great — when they work, but when they don’t you’ll have to deal with a terrible, extended customer support situation.I have purchased 4 of these drives so far, and one has had issues since I received it. It started out causing random freezes in my RAID array, mount failures on startup, extended delays on shutdown, etc. After a few months, I was finally able to determine this was all caused by a hardware issue, and which drive was the problem because SMART started throwing out warnings about bad sectors. This is further confirmed, because after removing the drive the array functions without any issues.I started a warranty replacement with Seagate about a month ago now. To start, you have to pay return shipping when they send you a faulty drive. That’s annoying, but not a dealbreaker. The drive is delivered and USPS/tracking confirms its delivery. After a few days, Seagate still shows nothing on my case number. I contact support, they say they require 10 business days after delivery before they will update your case status to being received. After 14 business days of no response, I contacted support again. They then say they never received the drive (AKA, Seagate lost it), and tell me to contact USPS to get a “Tracer”. I contact support again after receiving the tracer, they say they’ll escalate the ticket and have the warehouse look for it (you didn’t do that already?!).I’m still waiting on a replacement drive, if I ever will get one. Supposedly, if they look for the drive they lost, and don’t find it, they’ll send a replacement drive. I don’t see how any of this is my fault or problem though, and it’s absurd that I still don’t have the working drive that I paid for, but they refuse to send a replacement until they complete this search they should have done weeks ago.UPDATE: I have contacted support twice since this review, they never found the drive, they never sent a replacement. They also never contacted me at any point in this process. I have always had to wait and contact them again, even when a rep would confirm my email address and directly say they would email me. Supposedly, after this most recent conversation they are just sending a replacement. I’m not going to hold my breath, but maybe after over a month of this they’re going to actually send a replacement.I also confirmed with support, that the other reviews are correct. They will only ever send a refurbished drive — even though in my case I never received the new, working drive I ordered. It has been stuttering and causing freezes ever since I purchased it, I just couldn’t figure out which drive was the problem before the return window. They also claim they will send the same model, so fingers crossed that’s true (unlike what other reviews have state here). I have my doubts though.I’ll never buy Seagate again.UPDATE #2: The saga continues. My ticket was marked as “completely processed” and I was never sent a replacement. I confirmed with support that they also don’t have a tracking number. Only time will tell if I ever get the USED drive I paid full price + extra shipping + many hours for.UPDATE #3: I finally got a replacement drive. Surprise! It’s completely DOA. It doesn’t spin up, it just beeps (indicating internal component failure). Starting all over with this whole process (almost a year after placing the original order). At least they provided a pre-paid shipping label to send back the dead replacement drive they sent me….UPDATE #4: I did finally get a hard drive that worked… but a couple months later a different drive (I have 4, all ordered about a year ago) started failing. Bad sectors, completely unreadable, could not be allocated. This would mean data loss/corrupted files, if this drive was not in a RAID array with redundancy. At this point it is almost comical how unreliable these drives are. DO NOT buy these!UPDATE #5: Another dead-on-arrival replacement “certified rerfurbished” drive. Doesn’t spin, just beeps. Tried it in my NAS, desktop, and an enclosure. The drive is completely non-functional. This company is a joke.
Alejandro –
No es ruidoso, es rápido y de momento no tengo problema alguno con este disco.Lo tengo para copias de seguridad en una base que se desenchufa tanto de los ordenadores como de la red eléctrica y solo lo conecto a final de mes para la copia de seguridad.Trabaja muy rápido y no me dio ningún fallo de momento.Muy recomendable.
Elman Mikayilov –
Bought two of these 4TB IronWolf drives for my new DS223j. They were recognized immediately, installation was effortless, and they’ve been running quietly and reliably 24/7. Great drives for a home NAS setup
Augusto Escalante –
Simplemente amo este disco duro, es de muy buena calidad, la velocidad de carga me encanta, hay superiores de 128mb pero este me parece perfecto por el costo, para mucho es ruidoso, pero lo normal, nada fuera de lo común, la garantía es brutal, recuperan tus datos sin ningún problema en caso de fallos, de uso continuo y constante, con protección de vibración y chip de apoyo en caso de cortes de energía, ojo también el factor de forma no es para todos los gabinetes, hay que notar los espacios de los tornillos, además que es compatible con los Time Capsule de la marca de la manzana.Lo monté en mi NAS synology y jala muy bien, no se calienta, además que aparece con el logo de IronWolf, tiene prestaciones más amplias por el modelo.En definición recomendable por velocidad, espacio y costo-calidad.
Philip Lo –
I bought 4 of these, 3 were working and 1 spoilt.. i almost returned it but found out i could send to Seagate for RMA to get a replacement.. so i did that as i bought it at a super price.. returning it would mean i’d have to buy another at a much higher price. Overall still happy since i can get a new one from Seagate as they have international warranty.Update 18May’25:i sent in the 12TB to Seagate for RMA, and they sent me a replacement 18TB.. how awesome is that.. 🙂
Lisa –
Il prodotto si presenta bene, e assolutamente all’altezza della situazione, testato, veloce, affidabile spero che nel tempo mantenga i dati che alla fine di un Hard Disk questa è la cosa più importante, devo lamentare alcuni rumorini molesti all’accensione che con il WD Caviar red non ho mai avuto, in definitiva se mantiene i dati va benissimo, legge a circa 150 MB al secondo non ci si può lamentare